Refund policy

RETURNS POLICY

We accept returns for eligible products within 30 days of delivery.

To be eligible for a return, your item must:

Be unused and in the same condition as received (unless due to product defect or damage)
Be returned in original packaging
Include proof of purchase

To initiate a return, please contact our support team:

Please do not return items without prior authorization. Unauthorized returns may not be accepted or refunded.

Do not send items directly back to the delivery address.

All returns must be processed through our customer support team to ensure proper handling and correct return routing.

Custom or personalized items are not eligible for return unless defective.
If the return is due to customer preference, the customer is responsible for return shipping costs.
If the return is due to our error (wrong item, damaged, or defective product), we will cover all return shipping costs.
No restocking fees will be charged for approved returns.

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 1–5 business days.

Processing times may vary depending on your financial institution.

If you have not received your refund:

If you still have not received your refund, please contact us: